How to buy an

engagement ring online

Buying online can get you a fantastic deal on almost anything, here is our guide to researching engagement rings online and what to look for before you purchase?

When buying diamonds or a diamond engagement ring online , it is possible to get better value for money than high street jewellery stores. Essentially, this comes from one main difference - because the overheads are lower.  Establishing retail premises in prime property hotspots is expensive business - even before you start to count up sales commission, security and advertising.

By contrast, online retailers don’t have any of these costs and often have a wider range of diamond engagement rings for you to choose from. At Vashi.com, we can take your equivalent discount even further as we buy our diamonds directly from international suppliers, cutting out the usual middlemen of branded wholesalers and traders.

What are the key things for you to know before buying your engagement ring online?

Reputation

Ask friends, relatives or colleagues to give you a recommendation based on personal experience for a reliable online jewellery retailer.

Reputable online jewellers are also only too happy to display customer reviews on their website – these should be clearly displayed.

Independent review websites will give you a balanced idea of reputation. Read plenty of what others say about the jewellers you are researching and consider how trustworthy these reviews appear and balance them against competitors.

Contact

Does the website make clear where the company is based and how you can get in touch? Buying a diamond engagement ring is usually a large and considered purchase – this will feel a lot more secure if you know you can easily contact the company, or see your jewellery before you buy.

Vashi.com have a freephone number which rings on the desks of real, UK-based, multilingual Diamond and Engagement Ring Experts who are on hand in our London office to help until 9pm GMT. We aim to respond in full to all emails within one working hour of your enquiry, your email will always be sent by an actual member of staff.

Price

You can get a good idea by comparing similar diamond engagement rings across a number of online jewellery websites. Don’t be blinded by the discount percentage or the published original price, as they say very little about the actual value of the diamond engagement ring you are about to buy, do your research to ensure you get genuine, natural diamonds, good contact and excellent value.

Security

Will your details be passed on to others for marketing purposes? Vashi.com delivers a 100% secure shopping experience. That means, for example, that we will never pass, transfer nor sell any of your information to any third party companies. In accordance with the most current Data Protection legislation and for your security and peace of mind we do not keep any record of your credit card details and security information, it is all dealt with via secure retail servers.  We are Verisign Secured verified, McAfee secure certified, and an active member of The SafeBuy Assurance Scheme.

Returns

Does the jeweller offer a refund or exchange guarantee? Would you be allowed to exchange the engagement ring you bought for a different one? Would the company charge you an administration fee for refunding your payment? We offer a ‘No Questions Asked’ 90 day Money Back Guarantee from the date you receive your purchase.

Shipping

How quickly can you expect to receive your purchase and will it be insured during shipping? All Vashi.ie international orders are shipped with insurance for free to the Republic of Ireland.

Resizing

On average, newly engaged fiancées wait for two months until they get their engagement ring resized – risking losing it in the meantime, or being unable to wear it. Jewellers may also charge a fee for resizing. You will also need to bear in mind that fingers naturally fluctuate in size throughout your life. Vashi.ie offers free lifetime resizing on all diamond engagement rings.

Resizing Exclusions:

  • Rings can only be resized within the existing available size range. For example, a ring with sizes available of M-P can only be resized within that range.
  • Solitaire rings can only be sized 3 sizes either way from the original size for free. A resize outside of this range will incur a €50 fee (inclusive of VAT).
  • Rings which feature side stones will need to first be assessed by our workshop in order to obtain a quote for the cost of resizing due to the delicate nature of such work.
  • Certain rings, depending on their design, can be resized only 2-3 times in the ring’s lifetime.
  • Rings are non-returnable for refund or exchange once they have been resized.
  • After your first free resizing, any further resizes will be charged at €50 (inclusive of VAT).
  • If your item has been engraved, any re-sizing is subject to a €50 charge. Your engraving may fade in the resizing process - any re-engraving you may request will be charged at €5 per character.

Hidden charges

Are there any hidden charges or are all the prices you see are the final prices? At Vashi.ie shipping, insurance, packaging, and gift options are all provided on a complimentary basis. There are no extras with the exception of priority shipping for International orders.

Documentation

Insurance companies will be interested in the documents that should accompany your diamond engagement ring. Vashi.ie supplies free valuation certificates with an individual appraisal certificate of your engagement ring that are accepted for insurance purposes.

Buying an engagement ring online doesn’t have to be a stressful experience. If you know what to look out for, and with a little aftercare, your diamond engagement ring should be a treasure for a lifetime.